Frequently Asked Questions
Our address is 11303 S US Hwy 281 San Antonio, TX 78221. Come by and visit us!
Our office hours are from 9:00 am - 6:00 pm Monday - Friday and 9:00 am - 3:00 pm on Saturday. Our managers strive to understand our customers needs and are focused to make sure you get your desired space. Access hours are daily from 6:00 am - 10:00 pm.
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
We do require insurance while storing with us. We offer a tenant protection program that can be purchased during the time of your rental. If you wish to use your homeowners' insurance, please provide a copy of your declaration page that states your contents are covered at our facility.
We require a government-issued photo ID (for example: driver’s license, state ID, or passport).
No, we rent on a month-to-month basis unless the customer requests otherwise.
You can make a payment through our website online. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
Credit Card Only: American Express, Visa, Mastercard, Discover, and ACH Bank Debit.
All contracts are month-to-month. However, we do require a 10-day written notice before you move out.
You can use our size guide on our website or feel free to call our manager for assistance.
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item. We do allow vehicle storage at this time.